We accept Visa, MasterCard and American Express.

Yes. Reel Mowers Canada is hosted by Yahoo- one of the largest Internet Commerce providers on the planet. Once you click the "Order Now" button you are taken to secure servers using SSL with 128 bit encription. Note the "https" designation in the site address. The "s" shows that you are on a secure page. We don't share your personal information with anyone.

We normally ship within 24-48 hours of receiving your order. After that, it depends on your location. The western provinces take about 3-4 days, Ontario & Quebec 4-6 days, and the Maritimes 6-8 days.

We ship by FedEx Ground or Canada Post so be sure to provide us with a street address- FedEx can't deliver to Box Numbers. FedEx will leave your mower without a signature if the driver feels that the location is secure.

Your email should be provided with your order. You will receive an email from FedEx providing you with tracking info and an estimated delivery date. Once your order is shipped, we update your file and you will receive a separate notice that your order was shipped.

Within a few minutes of placing your order you should receive an email acknowledgement from the webstore. You will then receive an email from the webstore when the order is shipped. FedEx will send an email with your expected delivery date and tracking information. If your order will have a minor delay you will also get an email from the webstore giving an update. You will also get an email from FedEx when your order is delivered.

Returned Goods. If you need to return a product for credit it must be in new condition with all original packaging and a copy of the original invoice. You must email us to receive a Return Merchandise Authorization or the return goods will not be accepted. We will credit you your purchase price less a handling fee of 20% or $40.00 (whichever is greater).